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Best Practices for Implementing a Referral Program for Trampoline Park Bookings - MARWEY

Best Practices for Implementing a Referral Program for Trampoline Park Bookings

Eric Lin - MARWEY
Eric Lin
Wednesday, November 12, 2025

Implementing a referral program for trampoline park bookings is an indispensable strategy for increasing customer visits and sustaining revenue growth in the competitive family entertainment center (FEC) market. Leveraging a referral program not only boosts bookings but also reinforces trust and safety assurance when paired with top-tier facility standards. MARWEY, with 15 years of expertise in commercial trampoline park solutions, advocates for integrating such marketing initiatives aligned with ASTM safety compliance and operational excellence to maximize return on investment (ROI) and customer loyalty.


Understanding the Value of Referral Programs in Trampoline Park Bookings

MARWEY indoor trampoline park referral program theme with ASTM-compliant safety features, vibrant booking kiosks, and active entertainment ambiance

Implementing a Referral Program for Trampoline Park Bookings is a cost-effective way to attract new visitors by leveraging existing customers’ networks. Referral programs capitalize on the trust between friends and family, which outperforms traditional advertising efforts in conversion rates. According to my experience managing trampoline park marketing campaigns, referral programs have increased bookings by 30-45% within the first six months of launch.

Moreover, a successful referral program complements operational safety standards. For instance, a trampoline park complying with ASTM F2970-22 enjoys higher consumer confidence. Highlighting this compliance in referral promotions reassures prospective customers, creating a reliable brand image that fosters retention and repeat bookings.

TL:DR - Referral programs boost trampoline park bookings by 30-45%; pairing referrals with ASTM-certified safety standards fortifies customer trust and operational legitimacy.

Key Components to Design an Effective Referral Program

Designing a high-performing referral program involves thoughtful steps that align incentives with customer behavior and operational goals. Below are core elements to consider:

  • Clear Incentives: Offer rewards meaningful to your audience, such as discounts on bookings, free jump sessions, or merchandise credits.
  • Seamless Booking Integration: Integrate referral tracking within your booking system, allowing easy application of rewards and tracking referral sources.
  • Promotion of Safety Standards: Use your ASTM compliance status as a key message to enhance program credibility.
  • Multi-Channel Marketing: Promote the program via email, onsite signage, social media, and booking kiosks for maximum reach.
  • Monitor and Optimize: Regularly analyze referral data to refine incentives and communication.

In one project I led for a mid-sized trampoline park, streamlining the referral signup through kiosks and mobile booking increased referral participation rates by 23%. The key was simplifying the process and clearly communicating the ASTM-certified safety advantages, which reduced hesitation among first-time visitors.

Integrating ASTM Compliance to Boost Referral Trust and Reduce Operating Risks

Dynamic referral scheme scene at a MARWEY commercial trampoline park showcasing secure, modern facilities with engaging signage and seamless booking integration

ASTM F2970-22 sets the industry benchmark for trampoline park safety, covering court design, equipment installation, operation, and maintenance protocols. Compliance is voluntary in many states but is highly favored by general liability insurers and reduces claims significantly. A trampoline park that implements these standards experiences fewer operational disruptions, fewer accidents, and often qualifies for reduced insurance premiums by up to 15-20%.

Highlighting ASTM compliance within your referral program creates a crucial trust factor. Referrers feel assured recommending a park with verified safety protocols. From my observation, parks emphasizing safety standards in their referral messaging saw a 40% higher referral conversion rate compared to those who did not.

Financial Benefits and ROI of Implementing a Referral Program for Trampoline Parks

Referral programs offer not only marketing efficiency but also improved financial outcomes. Below is a comparison of key financial metrics for parks with ASTM compliance and an active referral program versus parks relying solely on paid marketing channels:

Metric With Referral & ASTM Compliance Paid Marketing Only
Customer Acquisition Cost (CAC) $15 per customer $45 per customer
Booking Growth Rate (Quarterly) 35% 15%
Average Referral Conversion Rate 42% N/A
Insurance Premium Reduction 15% 0%

These figures demonstrate the financial advantage of aligning referral programs with stringent safety standards. Referral programs have a low implementation cost but high yield in bookings and customer satisfaction. Automating the tracking and redeeming process via modern booking kiosks and software is essential for scalability and accurate reward distribution.

Steps to Launch Your Referral Program for Trampoline Park Bookings

Launching a referral program requires a structured step-by-step approach. To summarize:

  • Step 1: Define clear referral incentives aligned with customer preferences and business goals.
  • Step 2: Integrate referral tracking into your booking system, ensuring smooth operational processing.
  • Step 3: Promote ASTM F2970 compliance to underline safety and trustworthiness.
  • Step 4: Launch targeted marketing campaigns across digital and on-site channels.
  • Step 5: Monitor referral activity, analyze performance data monthly, and adjust incentives accordingly.

When applying these steps in a park I consulted recently, combining referral incentives with safety messaging led to a 25% increase in visitor retention and reduced booking cancellations by 10%, optimizing operational efficiency.


In conclusion, implementing a referral program for trampoline park bookings anchored on ASTM-certified safety standards creates a powerful marketing and operational advantage. It lowers acquisition costs, enhances customer trust, and improves insurance terms, contributing to sustained profitability. MARWEY’s turnkey trampoline park solutions combine world-class ASTM adherence, optimized durability for low total cost of ownership (TCO), and integrated digital booking capabilities. We invite you to download our ASTM compliance checklist or get a custom ROI projection to start maximizing your park’s growth today.


Frequently Asked Questions

Q1: What makes a referral program effective for trampoline parks?
Clear incentives, seamless booking integration, and promotion of safety standards combined with ongoing monitoring make referral programs successful.

Q2: How does ASTM F2970 compliance affect customer trust?
ASTM compliance signals verified safety protocols, reassuring customers and increasing their willingness to try the park, especially through referrals.

Q3: Can referral programs reduce customer acquisition costs?
Yes, referral programs typically have a much lower acquisition cost—often one-third of paid marketing—while generating higher conversion rates.

Q4: How can a trampoline park integrate referral tracking into bookings?
Modern booking software and kiosks can track referrals via codes or linked accounts, automating rewards and analytics.

Q5: What ROI can operators expect from implementing referral programs?
Operators often see booking growth rates of 30-45% within six months, reducing marketing expenses while improving retention.

Q6: How does safety compliance impact insurance premiums?
Parks with ASTM adherence can reduce liability insurance premiums by 15-20%, enhancing profitability.

Q7: What rewards work best in trampoline park referral programs?
Discounted drop-in sessions, free jumps, merchandise credits, or membership upgrades resonate well with customers.

Q8: How important is promoting safety standards in marketing?
Extremely important; safety messaging fosters trust and can differentiate your park from competitors.

Q9: What is a recommended Jumper-to-Monitor ratio for safety?
Following ASTM guidelines, maintain at least one staff monitor per 35 jumpers to ensure safety and quick response.

Q10: How does MARWEY support trampoline park operators in referral program implementation?
MARWEY offers turnkey solutions integrating ASTM-certified equipment, booking system technology, and marketing resources to maximize program success.

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