Maximize Your Profits with a Commercial-Grade Cotton Candy Machine

Yes, we provide comprehensive training programs covering machine operation, basic maintenance, customer service best practices, revenue optimization strategies, and troubleshooting procedures. Training can be conducted on-site or at our facilities, with ongoing educational resources and certification programs available for staff development.

Our technical support team provides immediate response within 2 hours for critical issues and same-day resolution for most problems. For complex situations requiring on-site visits, our certified technicians can typically arrive within 24-48 hours depending on location. We maintain strategic service centers globally to ensure rapid response times.

Yes, customization is one of our core strengths. MARWEY offers extensive customization options including cabinet designs, color schemes, branding integration, game content modification, and themed decorative elements. Our design team works closely with clients to create unique gaming experiences that align perfectly with their venue's atmosphere and target audience.

A mini claw machine operates through a simple electromechanical process:

1. ​Insert Coin/Token:​​ The customer inserts money to activate the machine, which grants a set amount of play time (usually 10-30 seconds).

2. ​Movement:​​ The player uses a joystick or buttons to move the claw over a desired prize.

3. ​Descent:​​ The player presses a button to lower the claw. A motor drives the claw down into the prize chamber.

4. ​Gripping:​​ When the claw reaches the bottom, it automatically closes. The grip strength is often pre-set and can be adjusted by the owner to control the difficulty.

5. ​Retrieval:​​ The claw then rises, and if it has successfully grabbed a prize, it carries it to the chute (the prize drop area).

6. ​Release:​​ The claw opens over the chute, dropping the prize for the customer to retrieve. The success of the grab is never guaranteed, which is a core part of the game's appeal and challenge.

They are highly versatile and effective for a wide range of businesses, including:

• ​Event Planners:​​ For weddings, corporate events, and parties.

• ​Route Operators:​​ Managing multiple locations with consistent, reliable equipment.

• ​Location Owners:​​ Such as bars, malls, amusement parks, and tourist attractions looking to increase foot traffic and social media exposure.